Terms of service

Last updated 2 November 2026.

Service

Always Online provides periodic checks of endpoints you nominate and notifies you of state changes. The service is provided on a best-effort basis outside the Business plan.

Acceptable use

Monitors may not be pointed at endpoints you do not own or have permission to test. Automated scanning of third-party networks is not permitted.

Billing

Paid plans renew monthly. Cancellation takes effect at the end of the current period; no partial refunds are issued.

Liability

The service is a monitoring aid. It is not a guarantee of availability and does not replace your own redundancy planning.